FAQ

Frequently Asked at Clarkandmorris:

1. Which Payment Methods can I use?

We offer 9 different payment methods on our website including providers like Mastercard, Visa, American Express, Apple Pay as well as different local payment methods. Just go to checkout with any item, insert your address and immediately see which options we can offer you. For more information check our Payment Policy.

2. What if my order arrives and it doesn't fit me?

Don't worry we got your back! Just reach out our dedicated customer service team at support@clarkandmorris.com and we will make sure that you can exchange your items to the size needed. Our support team is happy to help.

3. How do I wash my product?

For the best care of our clothing products, we advise using a washing machine with a low temperature setting. This not only safeguards the garment but also helps the environment. Also consider using environmentally friendly washing detergent.

4. I received my items damaged, what now?

Rest assured, instances of products arriving damaged are extremely rare, thanks to our rigorous quality control measures conducted by our trained warehouse staff prior to shipping. However, should such an unlikely event occur, please send us a photo of the damage by getting in contact with our support staff. Simply send an e-mail to support@clarkandmorris.com. We will promptly dispatch a replacement at no extra cost, prioritizing your shipment.

If these FAQ's are not what you were looking for, visit our contact us page to reach out and ask your question.